Policy Library
Customer Terms, Returns and Product Safety
Read the terms that apply when you shop at SellInSales, including withdrawal, complaints, product condition and safety. Mandatory rights under Swedish consumer law always apply.
Transparent Listing Rules
We separate stock source, condition grade and known defects so buyers can understand exactly what is being sold.
Consumer-Facing Returns Handling
Consumers normally have 14 days to withdraw from an eligible online purchase.
Complaints and Fault Process
Consumers can complain about original faults for three years under Swedish law.
Safety First
Unsafe or recalled goods are blocked, and safety reports receive priority handling.
Condition Grading
How we separate stock source, cosmetic wear, functionality and packaging status.
Read PolicyReturns & Withdrawal
Our online-order return handling for Swedish and EU consumer sales.
Read PolicyComplaints & Faults
How reklamation works when a product is faulty or differs from the listing.
Read PolicyProduct Safety
The checks we apply before listing electrical and higher-risk products.
Read Policy